FAQs

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How can I know that my confidential information remains secure?

Keeping your information confidential and secure is our top priority. All of our Executive Virtual Assistants (VAs) have over a decade of experience handling confidential information. Prior to joining EVA services, each of our employees undergoes a reference check with former employers and is required to sign a non-disclosure agreement. 

What sort of tasks can I assign to my Executive Virtual Assistant?

As a business professional, time is your most valuable asset. It’s important for you to be able to delegate lower-priority tasks so that you can spend your time focused on growing your business. Click on our Services tab to see what we can take off your plate! 

What questions should I be prepared to answer when starting out with EVA Services?

Should you choose to reach out to EVA Services, please be prepared to answer the following questions: 

  1. What VA Services are you interested in? 
  2. Approximately how many hours a week will you require VA services? 
  3. Do you anticipate needing a VA for a short- or long-term venture? 
  4. What specialized programs/software do you need your VA to know? 

How will I be billed?

At EVA Services, we use superior time-tracking tools to ensure that we accurately reflect how much time each of our Executive VAs spends with our clients. We bill in traditional 15-minute increments and provide detailed invoices so you know exactly what you are paying for. 

What are your business hours?

Our standard working hours are Monday to Friday, 9am to 5pm. However, we realize that some client needs take place outside of regular working hours and we can make ourselves available at those times. Additional fees may apply. 

Can I meet face-to-face with my Executive VA?

Yes. Our Executive Assistants work remotely, with meetings taking place over the phone or via video chat. However, should you require a face-to-face meeting, EVA Services can make the necessary arrangements. 


If you have additional questions, please email info@execva.ca